| FAQ Product Information
Where are these products made?
All our products are of the highest quality. We only stock 100% pure pharmaceutical grade orals produced in GMP ISO 9001:2000 facilities in accordance with DSHEA standards and THMPD regulations.
How much will I gain from these products?
It is advised user’s stick to an intense exercise program and strict diet when taking these products to further increase the amount of effects they yield. Genetic potential will also contribute largely to effects from these products.
How long can I take these products?
We suggest these products are taken no longer than 8-10 weeks without a break. Some products are better tolerated than others. We advise staggered use because of hormonal changes these products will exert on the body and time is needed for equilibrium post use.
What happens if I experience side effects?
If you experience, hypertension, dizziness, vomiting, aggression, diarrhea or any other stomach discomfort, increased heart rate or any other adverse side effects associated with hormonal changes in the body, it advised to stop administering the product and see medical guidance. It is suggested that the user seek medical guidance before use.
Shipping
How are these products shipped, where from and how much will it cost me?
Our products are shipped in stealth heat sealed plastic pouches . Our products are sent from mainland Europe and shipping times are 2-7 business days depending on your location. We ship within 48hours of your order placement excluding Sundays and holidays. We will then ship the next business day. Please allow up to 30 days for arrival, average time to the USA is 5-6 days, but this can be longer due to busy periods and unforeseen circumstances. (Holidays, weather). **Please use your tracking number before contacting us regarding items** We are not liable for further customs and duty costs. Shipping costs $20 and may increase marginally due to the weight of the package and location. Generally, 3+ products shipped to the USA will cost $20. This may increase with additional products however. What does my Order Status mean? What happens if customs stops/seizes my order?
We do not accept products that are being returned by Customs Agencies. We will refund your order as per our Refund Policy once you have provided proof of customs seizure. Note: That this process can take up to 30 days. By ordering you agree to our Refund Policy and understand you are ordering these products at your own risk and understand the importation restrictions of your country.
Will I receive a tracking number?
Please provide a valid email address and we will email the tracking number to you when your order has been shipped after placement.
Privacy
This site is protected with a SSL (secure socket layer) encryption certificates.
We will not reuse any information we have obtained during the ordering process and not distribute any information to a third party. No personal information given will be reused without prior consent. We understand your “personal information” is private and respect our customer’s privacy. This is why we employ SSL when ordering and any details given to use are stored on a secured server.
Payment information
How can I pay?
We do not accept cash in mail, Western Union or MoneyGram. We accept all major credit and debit cards, including, Visa, MasterCard, American Express as well as others. If unsure about a specific payment method, use our contact us page.
You will be charged when placing the order.
Why has my card been declined?
1.Because there is an inconsistency with card and billing information
2.The card has expired or been blocked by the bank.
3.There is insufficient funds in the account
If you have any more additional questions, please contact us.
Our products are sold in USD.
Refund Policy (International/Domestic)
We will only offer a refund on unopened products and within 30 days. We are not liable for any additional shipping costs you may experience returning items. A 20% restocking fee to cover handling and $20 shipping charge fee will be applied. If your order was more than $300, a $30 shipping fee will be applied. Upon return of the neither unopened, nor damaged item(s), we will issue a refund within 2-3 business days but this can take longer to arrive at your bank if an International transaction.
Buy 2 Get 1 Free + Cycles
We will not issue a refund if your package has not arrived before 30 days. If 30 days has passed and your package has not arrived, you will be given a choice of resending the entire package or a refund as per our Refund Policy. We are not responsible for customs clearance in your country. If your package does not arrive because Customs or Border Force has stopped your package, upon receiving a Seizure Letter we will ask you if you'd like the entire order resent or a refund as per our Refund Policy. A refund will be given for unopened products, less shipping/handling. An average will be calculated and refund given on cycle product(s). A 15% adjustment fee will be applied if free product(s) are used prior to returning the items. Deal of the Day items will fall under the same Refund Policy.Products Contact:
Please use our contact us page or directly email as at - admin@proanabolics.com
Customer Service is available on - +44 (0) 7581 507748 or Canada - 647-6185240 (if unavailable, please leave a message and/or email us, thanks)
Anabolic Pharma 221 Sunset Beach Road |
We only sell the highest quality muscle building supplements.
Our anabolic supplements have not been approved for sale or use by the FDA.